These terms cover your use of franksfinaltouch.com and any detailing service you book with Frank’s Final Touch, LLC. Booking a service means you accept them. They are written in plain English on purpose, and they mean what they say.

What we do

Frank’s Final Touch is a mobile auto detailing business. We bring the equipment, water, and power to your driveway or workplace and detail your vehicle there. We offer interior and exterior detailing packages and add-ons for cars, trucks, and SUVs, with boats, RVs, motorcycles, and other specialty work priced by individual quote.

Booking and deposits

• You can book online. A 10 percent deposit, processed by Stripe, holds your appointment. It is not an extra fee; it applies straight to your total.
• Cancel or reschedule with at least 48 hours notice and your deposit is refunded in full.
• Inside 48 hours, the deposit is not refunded, but it is not lost either. It rolls forward and applies to your rescheduled visit.

The Showroom Club: monthly plans

The Showroom Club is our recurring upkeep plan, so it is a subscription and these terms apply to it on top of everything above. A plan starts after an initial Supreme or Ultimate detail, and we agree your vehicle class, your cadence, and your start date with you before anything is scheduled or billed.

• One flat monthly charge. Each plan is a single monthly price, set by your vehicle class and how often we come out. You are not billed per visit, and a month that happens to hold an extra visit does not cost extra.
• It renews automatically. The same amount is charged on the same day each month, by Stripe, until you cancel. There is no contract and no minimum term.
• Cancel whenever you want. Manage or cancel your plan yourself in the Stripe billing portal, or just tell us and we will do it for you.
• Cancelling does not cut short the month you paid for. Your plan stays active until the end of the month you have already been charged for, and we still do the visits scheduled inside it. After that the plan ends and you are not charged again. We do not bill a partial month.
• Plan visits are scheduled with you, not booked online. Club visits are not self-serve checkout. We hold your slot and confirm each date with you, and we work it out with you when weather or your calendar moves one.
• Prices can change, and you will hear about it first. If a plan price changes, we will tell you before the new amount is charged. A change never applies to a month you have already paid for, and you can cancel before it takes effect.

Service area

We serve the greater Summerville and Charleston, South Carolina area. Travel beyond that is confirmed case by case before your booking is final, and any travel fee is agreed with you in advance.

Your vehicle

Please describe your vehicle’s condition honestly when you book: heavy pet hair, mold or mildew, smoke, spills, prior paint damage, wraps, or aftermarket finishes. That is how we quote fairly and bring the right tools. If a vehicle turns out to be in significantly heavier condition than described, we may need to adjust the price or the time, and we will agree on that with you before continuing. Please also have the vehicle accessible and a safe, legal place for us to park and work.

Weather and safety

Detailing is outdoor work. We may reschedule if weather or unsafe conditions make it impossible to do the job right. When we reschedule, your deposit is fully protected and moves to the new date.

Payment

The remaining balance is due when the detail is finished and you have looked the vehicle over. We will walk it with you before we leave.

Communications

When you book, we send booking confirmation and reminder emails about your appointment. If you check the SMS consent box at booking, we may also text you. The details of that program, including how to text STOP to cancel or HELP for help, are in our Privacy Policy.

Limitation of liability

We are licensed and insured, and we treat every vehicle like it is our own. That said, in fairness to both sides:

• We are not responsible for pre-existing damage or normal wear, such as scratches, swirl marks, worn trim, or stains and odors that cannot fully come out.
• Results on heavily soiled, damaged, or aged surfaces can vary, and we will tell you honestly what we can and cannot fix.
• Please remove valuables and personal items before your appointment. We are not responsible for items left in the vehicle.
• If something about our work concerns you, tell us within 48 hours and we will make it right.
• To the extent South Carolina law allows, our total liability for any claim related to a service is limited to the amount you paid us for that service. Nothing in these terms limits liability that the law does not allow to be limited.

Governing law

These terms are governed by the laws of the State of South Carolina, and any dispute will be handled in the courts of South Carolina.

Changes to these terms

We may update these terms from time to time. The version posted here when you book is the one that applies to that booking, and changes take effect when posted with a new effective date.

Contact us

Frank’s Final Touch, LLC
4431 S Shirley Dr, North Charleston, SC 29418
Email: franksfinaltouch@gmail.com
Phone: (631) 660-5824
Website: franksfinaltouch.com

Wondering what we do with your information? Read our Privacy Policy.